Administrator Settings

Everything up to this point in the handbook applies to any subscriber. From here on, this handbook switches to a different audience: accounts that don’t just manage a single phone line, but administer an entire company’s phone system — its extensions, shared contacts, and company-wide call rules.

You can tell straight away whether this applies to your account: if your portal’s menu includes two extra entries, PBX Statistics and PBX Configuration, alongside everything described so far, then this part of the handbook is written for you. If you don’t see them, none of the following chapters apply to your account, and you can stop reading here — though you’re welcome to read on out of curiosity.

The features in the rest of this handbook are no longer about your own, personal line — they’re company-wide. A rule you set up in Company Call Rules, for instance, applies to every extension in the company, not just yours; the phonebook covered in Company Phonebook is shared by everyone, not private to you. Think of this part of the handbook as the toolbox for whoever is responsible for keeping the company’s phone system organized — typically an office manager, a receptionist, or whoever set the system up in the first place.